Privacy Policy
1. Business Identity and Contact Information
Elf Vira LLC is a digital marketing and Shopify support agency based in Hallandale Beach, Florida. Our business address is 1833 S OCEAN DR APT 902, HALLANDALE BEACH, FL 33009. For inquiries, please contact us at info.elf.vira@gmail.com or call (815) 221-9968.
2. Customer Contact and Billing Information
We collect billing information necessary to process your one-time digital service purchases. This includes your name, email address, and payment method. We do not store full credit card details; all payment processing is handled securely by our payment provider.
3. Order Details and Service-Related Information
When you purchase a service, we collect specific details relevant to the scope of work. This includes your selected service (Marketing Consultation, Advertising Audit, Analytics Setup, Shopify Support, or Advertising Campaign Setup), the agreed-upon time block, and your business goals.
4. Information Submitted Through Contact Forms
We collect information submitted through our contact forms, including your name, email, and the specific service you are inquiring about. This data is used to coordinate scheduling and provide the necessary account access for our remote consultations.
5. Technical Data and Cookies
We use technical data to ensure a seamless user experience on our platform. This includes cookies and similar tracking technologies used to remember your preferences and optimize our site performance. We do not use these technologies to track individual users across other websites.
6. Purposes of Processing
We process your personal information for the following purposes: order fulfillment, secure payment processing, delivery of written recommendations, and technical support. We only share your data with third-party service providers when required to deliver our services.
7. Ecommerce and Payment Providers
Elf Vira LLC partners with established ecommerce and payment service providers to handle your transactions. We do not store your payment card details. Your financial information is processed securely through these external providers, ensuring compliance with industry standards.
8. Account Access and Retention
We supply temporary account access for services like Shopify and Google Ads. This access is strictly limited to the specific service scope and is revoked immediately after the work is completed. We retain your records for operational and legal purposes as required by law.
9. Security and Data Protection
We implement reasonable security measures to protect your personal data. While we strive for absolute security, no digital system is 100% foolproof. We are committed to protecting your information and will respond to any privacy concerns or data requests promptly.
10. Contact and Policy Updates
If you have any questions regarding our privacy practices, please contact us at info.elf.vira@gmail.com. We reserve the right to update this policy periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly.